Shipping policy
Order Processing
Orders are processed within 1–3 business days (excluding weekends & holidays).
Orders placed after 5 PM EST ship the next business day.
Shipping Locations
We ship within the United States
Select international destinations available at checkout
Delivery Time
U.S. Standard: 5–10 business days
U.S. Express (if available): 2–5 business days
International: 10–20 business days (may vary due to customs)
Shipping Rates
Calculated at checkout based on location and order size
Free shipping promotions may apply
Tracking
Tracking details are emailed once your order ships
Allow 24–48 hours for tracking updates
Address Accuracy
Please confirm your address before checkout
We are not responsible for delays due to incorrect addresses
Lost or Delayed Orders
Contact us within 7 days of the expected delivery date
Email: [your support email]
Customs & Duties
International customers are responsible for any customs or import fees
Order Cancellation
Orders can only be canceled before shipping
Contact us on naomi.otiboamah@loveanncollectif.com