Shipping policy

Order Processing

Orders are processed within 1–3 business days (excluding weekends & holidays).

Orders placed after 5 PM EST ship the next business day.

Shipping Locations

We ship within the United States

Select international destinations available at checkout

Delivery Time

U.S. Standard: 5–10 business days

U.S. Express (if available): 2–5 business days

International: 10–20 business days (may vary due to customs)

Shipping Rates

Calculated at checkout based on location and order size

Free shipping promotions may apply

Tracking

Tracking details are emailed once your order ships

Allow 24–48 hours for tracking updates

Address Accuracy

Please confirm your address before checkout

We are not responsible for delays due to incorrect addresses

Lost or Delayed Orders

Contact us within 7 days of the expected delivery date

Email: [your support email]

Customs & Duties

International customers are responsible for any customs or import fees

Order Cancellation

Orders can only be canceled before shipping

Contact us on naomi.otiboamah@loveanncollectif.com